
Our CrashMaster service ensures that, in the event of an accident, the driver has only one number to call – 24 hours a day, 7 days a week. The driver is looked after throughout all aspects of the incident from the moment it is reported through to final completion.
The CrashMaster team completes the driver claim form electronically whilst taking details by phone. The driver does not need to worry about any paperwork.
The process immediately triggers a number of activities that may include vehicle recovery, driver repatriation, uninsured loss recovery, third party claims handling, replacement vehicle and insurance claims notification. All involved parties are kept up-to-date by phone or online through our interactive websites.
Analysis automatically takes place and the management information produced can then be used to determine required courses of action.
As an incident is reported the CrashMaster team will identify whether there is an uninsured loss claim to be made and then activate the uninsured loss recovery process. Our in-house legal expertise is used to bring a speedy response and settlement of the claim.